Dialogic Dmg 4000 Media Gateway Lync

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Unified Messaging (UM) requires that you integrate Microsoft Exchange with the existing telephony system for your organization. A successful deployment requires you to make a careful analysis of your existing telephony infrastructure and to perform the correct planning steps to deploy Unified Messaging.

The planning phase can be a significant challenge to Exchange administrators who have little or no experience with a telephony network. To help address this challenge, see the following section Resources to help with your UM deployment.

The other sections in this topic cover the supported VoIP gateways for Unified Messaging, how to determine whether your PBX is supported using a specific VoIP gateway model or manufacturer, whether your IP PBX is supported using a direct SIP connection, and supported session border controllers (SBCs) for Exchange Online UM.

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Resources to help with your UM deployment

It's challenging to create guidelines for deploying telephony networks. They can be very different from one another because they can include VoIP gateways, IP PBXs, and PBXs with different configuration settings, firmware, and requirements. However, several resources are available to help you successfully deploy Unified Messaging:

  • Unified Messaging specialists: UM specialists are systems integrators who have received technical training about Exchange Unified Messaging conducted by the Exchange engineering team. To help ensure a smooth transition to Unified Messaging from legacy voice mail systems, Microsoft recommends that all customers engage a UM specialist. To contact a Unified Messaging specialist, see the Microsoft solution providers page.

  • Configuration Notes for Supported VoIP Gateways, IP PBXs and PBXs: These configuration notes contain settings and other information that's very useful when you're configuring VoIP gateways, IP PBXs, and PBXs to communicate with the Unified Messaging servers that are on your network. For more information, see Configuration notes for supported VoIP gateways, IP PBXs, and PBXs.

  • Configuration Notes for Supported Session Border Controllers: These configuration notes contain settings and other information that's very useful when you're configuring session border controllers (SBCs) to communicate with the Unified Messaging servers in hybrid and Exchange Online UM deployments. For more information, see Configuration notes for supported session border controllers.

    Note

    Exchange Online UM support for third-party PBX systems via direct connections from customer operated SBCs will end in December 2019. See the Exchange team blog New date for discontinuation of support for Session Border Controllers in Exchange Online Unified Messaging for more information.

Before you engage a Unified Messaging specialist, you should be able to answer key questions that they'll ask. Having the answers to the following questions will help make the conversation between you and the UM specialist productive:

  • How many existing telephone or voice mail users, or both, are in your organization?

  • How many users do you intend to provide with Unified Messaging?

  • Which PBX or PBXs do you intend to use for integration with Unified Messaging?

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  • How many PBXs does your organization have? Specify the vendors, types (circuit- or IP-based), models, and firmware versions.

  • Are the PBXs networked, and are they centralized or located in multiple locations?

  • What voice mail system or systems does your organization currently use? Specify the vendors, types, models, and firmware versions.

  • How are the voice mail systems integrated into your PBXs (Analog, T1/E1, PRI, Digital set emulation, VoIP, other)?

  • Are you currently using voice networking?

  • What type of fax system or systems does your organization use, and does the fax system or systems support inbound fax routing to Exchange?

  • Does your organization use automated attendants?

  • Do you need support for phone-only users, that is, users who won't have email access?

Supported VoIP gateways

Integrating Unified Messaging with PBXs requires you to use one or more VoIP gateways to translate the circuit-switched protocols that are used by TDM-based PBXs to IP-based, packet-switched protocols that are used by Unified Messaging. VoIP gateway vendors with several models of VoIP and media gateways have been tested and are supported for Unified Messaging.

Interoperability testing of Unified Messaging with VoIP gateways, IP PBXs, and SBCs is now integrated with the Microsoft Unified Communications Open Interoperability Program. For more information, see Microsoft Unified Communications Open Interoperability Program.

The Microsoft Unified Communications Open Interoperability Program qualification program for VoIP gateways, IP PBXs, and advanced VoIP gateways ensures that customers have a seamless setup and support experience when they're using qualified telephony VoIP gateways and IP PBXs with Microsoft Unified Communications software. Only products that meet rigorous and extensive testing requirements and conform to the specifications and test plans receive qualification.

For details about configuring supported VoIP gateways, IP PBXs, PBXs, and SBCs, see one of the following resources:

Interoperability was verified for the following VoIP gateway vendors: Case 15 16-cv-00797-dmg-ks.

  • AudioCodes

  • Dialogic

  • The following table shows the VoIP gateway vendor, the VoIP gateway model, and the protocols that are supported by each model.

Supported VoIP gateways for Unified Messaging

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VendorModelSupported protocols
AudioCodesMediaPack 114/8 FXOAnalog with In-Band DTMF
Analog with SMDI
AudioCodesMediant 1000Analog with In-Band DTMF
Analog with SMDI
BRI Q.SIG
T1/E1 Q.SIG
IP-to-IP
AudioCodesMediant 2000T1/E1 CAS
T1/E1 Q.SIG
IP-to-IP
DialogicDMG1000PBXDNIWDigital Set Emulation
DialogicDMG1000LSWAnalog with In-Band DTMF
Analog with SMDI
DialogicDMG2000T1 CAS
T1/E1 Q.SIG
DialogicDMG3000BRI Q.SIG
NETVX1200T1 Q.SIG
SonusSBC 1000/2000 2.2.1 or laterTDM Signaling (ISDN): AT&T 4ESS/5ESS, Nortel DMS- 100, Euro ISDN (ETSI 300-102), QSIG, NTT InsNet (Japan), ANSI National ISDN-2 (NI-2)
TDM Signaling (CAS): T1 CAS (E&M, Loop start); E1 CAS (R2)
QuintumTenor DX SeriesT1 Q.SIG

Supported PBXs when using an AudioCodes VoIP gateway

The following table shows the PBXs that are supported using AudioCodes VoIP gateways, including MediaPack-114 FXO, MediaPack-118 FXO, and Mediant 2000.

PBXs supported with an AudioCodes VoIP gateway

PBX manufacturerPBX model/typeAudioCodes model 'x' - replace with 4 or 8 per need 'y' - replace with 1, 2, 4, 8 or 16 per need
AlcatelOmniPCX 4400MediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP
AastraM1000, M2000Mediant2000/ySpans/SIP
AvayaDefinity G3MediaPack 11x/FXO/AC/SIP-0
Mediant1000/ySpans/SIP
Mediant2000/ySpans/SIP
AvayaMagix/MerlinMediaPack 11x/FXO/AC/SIP-0
AvayaS8300MediaPack 11x/FXO/AC/SIP-0
Mediant1000/ySpans/SIP
Mediant2000/ySpans/SIP
AvayaS8700MediaPack 11x/FXO/AC/SIP-0
Mediant1000/ySpans/SIP
Mediant2000/ySpans/SIP
AvayaIP OfficeMediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP
CiscoCallManager 4.xMediant1000/IP-to-IP
Mediant2000/IP-to-IP
NECElectra EliteMediaPack 11x/FXO/AC/SIP-0
NECNEAX2400MediaPack 11x/FXO/AC/SIP-0
Mediant2000/ySpans/SIP/RS232
NeXspanSMediaPack 11x/FXO/AC/SIP-0
NortelCommunication Server-1000M, 1000S, 1000EMediant1000/ySpans/SIP
Mediant2000/ySpans/SIP
NortelMeridian 11c, 51c, 61c, 81cMediant1000/ySpans/SIP
Mediant2000/ySpans/SIP
PanasonicKX-TES824, KX-TEA308MediaPack 11x/FXO/AC/SIP-0
PanasonicKX-TDA30, KX-TDA100, KX-TDA200, KX-TDA600MediaPack 11x/FXO/AC/SIP-0
ShortelIP Telephony SystemMediaPack 11x/FXO/AC/SIP-0
SiemensHiCom 150EMediaPack 11x/FXO/AC/SIP-0
SiemensHiPath 3550MediaPack 11x/FXO/AC/SIP-0
SiemensHiPath 4000MediaPack 11x/FXO/AC/SIP-0
Mediant1000/ySpans/SIP
Mediant2000/ySpans/SIP
Tadiran TelecomCoral Flexicom, Coral IPXMediaPack 11x/FXO/AC/SIP-0
Mediant1000/ySpans/SIP
Mediant2000/ySpans/SIP

Supported PBXs when using a Dialogic VoIP gateway

Each Dialogic VoIP gateway model supports different PBXs. The following tables show the PBX manufacturer and model and which Dialogic VoIP gateway can be used. Each VoIP gateway uses different signaling methods, densities, and protocols.

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PBXs supported when using a DMG1000 series Media Gateway

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The following table shows the PBXs that are supported with the low-density Dialogic Media Gateway (DMG1000). However, when an analog DMG1000 is used, supplemental signaling (RS232 SMDI, MD110, MCI protocols, or Inband DTMF signaling) is required.

PBXs supported when using a low-density Dialogic DMG1000 series VoIP gateway

PBX manufacturerPBX model/typeDMG model and additional signaling
AastraAastra MD110 (formerly Ericsson MD110)DMG1008LSW
Analog connectivity using the MD110 RS232 protocol
AlcatelOmni PCX 4400DMG1008LSW
AvayaDefinity G3 S8100, S8300, S8700, and S8710 (Communications Mgr SW V2.0 or later versions)DMG1008DNIW
IntercomDMG1008LSW
Analog connectivity using SMDI serial protocol
MitelSX-200D, SX-200 Light, SX-2000 Light, SX-2000 S, SX-2000 VS, SX-200 ICPDMG1008MTLDNIW
NEC2000, 2400, 2400 IPXDMG1008DNIW
NortelMeridian 1 - Option 11, 21, 21A, 51, 61, 71, and 81
Meridian SL1 - Generic X11, Release 15 or later versions
Nortel Communication Server - 1000M, 1000S, 1000E with V3.0 or later versions
DMG1008DNIW
NortelSL 100DMG1008LSW
Analog connectivity using SMDI serial protocol
SiemensHiCom 300E CSDMG1008DNIW
SiemensHiCom 300E (European)DMG1008LSW
Analog connectivity using Inband DTMF signaling
Siemens/ROLM8000 (SW release 80003 or later versions)
9000 (All versions)
9751 (All versions of SW release 9005)
9751 (SW release 9006.4 or later versions)
DMG1008RLMDNIW
SiemensHiPath 4000DMG1008LSW
ToshibaCTX (SW version AR1ME021.00)DMG1008LSW
OthersVariousDMG1008LSW
Analog connectivity using either Inband DTMF or SMDI

PBXs supported when using a DMG 2000 series Media Gateway

The following table shows the PBXs that are supported with the T1/E1 Dialogic Media Gateway (DMG2000). The DMG2000 gateway, which comes in single span (DMG2030DTIQ), dual span (DMG2060DTIQ), or quad span (DMG2120DTIQ) densities, supports the following protocols:

  • T1 CAS

  • T1 Q.SIG

  • E1 Q.SIG

  • T1 NI-2

  • T1 5ESS

  • T1 DMS100

If Channel Associated Signaling (CAS) signaling is used, supplemental signaling (RS232 SMDI, MD110, MCI protocols, or Inband DTMF signaling) is required. If Q.SIG signaling is used, the PBX must support the supplemental services that are associated with calling and called party information and the call transfer capabilities required by Unified Messaging.

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PBXs supported with the DMG2000 Media Gateway

Gateway
PBX manufacturerPBX model/typeRequired software versionProtocol and additional signaling
AlcatelOmni PCX 4400Version 3.2.712.5T1 Q.SIG
E1 Q.SIG
AvayaDefinity G3Version 3 or laterT1 CAS
AvayaS8500Manager SW V2.0 or later versionsT1 CAS
T1 Q.SIG
E1 Q.SIG
EricssonMD110Release MX1 TSW R2A (BC13)E1 Q.SIG
IntercomCAS (w/ SMDI serial protocol)
NEC2400 IMXRelease 5200 Dec. 92 1b or later versionsCAS (w/ MCI serial protocol)
NEC2400 IPXR17 Release 03.46.001T1 Q.SIG
NortelMeridian 1 - Option 11Release 15 or later versions, and options 19 and 46 are requiredT1 Q.SIG
E1 Q.SIG
NortelCommunication Server 1000Version 2121, Release 4T1 Q.SIG
E1 Q.SIG
SiemensHiCom 300E CSRelease 9006.4 or later (Note: North American software load only)T1 CAS
SiemensHiPath 4000V2 SMR 9 SMPOT1 Q.SIG
E1 Q.SIG
MitelSX-2000 S, SX-2000 VSLW 34T1 Q.SIG
E1 Q.SIG
Mitel3300Version 5.1.4.8T1 Q.SIG
E1 Q.SIG

PBXs supported when using a DMG4008BRI series Media Gateway

The DMG4000 series Media Gateway comes with several TDM interface options. The DMG4008BRI supports 4-port/8-channel densities and supports the following protocols:

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  • ISDN BRI Q.SIG

  • ETSI-DSS1 (Euro ISDN)

  • NET 3 (Belgium)

  • VN3 (France)

  • 1TR6 (Germany)

  • INS-64 (Japan)

  • 5ESS Custom (North America - AT&T)

  • National ISDN (NI1 - North America)

The following table shows the PBXs that are supported using a Dialogic 4000 Media Gateway Series (DMG4008).

PBXs supported using a DMG4008BRI Media Gateway

PBX manufacturerPBX model/typeRequired software versionProtocol and additional signaling
SiemensHiCom 300SA300-V3.05BRI-Q.SIG (ECMAV2)
SiemensHiPath 4000S.0 B4400BRI-Q.SIG (ECMAV2)

Supported IP PBXs

IP PBXs are also supported by Unified Messaging. The following table shows the IP PBXs that are supported using a direct SIP connection to Unified Messaging.

IP PBXs supported when using a direct SIP connection

PBX manufacturerPBX model/typeRequired software version
AastraMX-ONE4.0
AvayaAura5.2.1 with Service Pack 5 (SP5)
AvayaCommunication Server 2100CS2100 SE13
CiscoCall Manager, Unified Communications Manager5.1, 6.x, 7.0 and8.0

IP PBXs supported when using SIP media gateways

IP PBXs using SIP media gateways are also supported by Unified Messaging. https://ninnfc.netlify.app/create-bootable-os-x-sd-card-from-dmg-mac.html. The following table shows the IP PBXs that are supported using IP to IP capabilities of SIP media gateways to connect to Unified Messaging.

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IP PBXs supported when using a SIP media gateway

PBX manufacturerPBX model/typeSIP gateway model
CiscoCall Manager 4.xAudioCodes Mediant 1000/2000 (IP-to-IP enabled)

Exchange Unified Messaging, Office Communications Server 2007 R2, and Microsoft Lync Server

For on-premises and hybrid deployments, Exchange Unified Messaging can be deployed together with Microsoft Office Communications Server 2007 R2, Microsoft Lync Server 2010 or Lync Server 2013 to provide voice messaging, Instant Messaging (IM), enhanced user presence, audio-video conferencing, and an integrated email and messaging experience for users in your organization. For more information, see:

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To find out more about the Microsoft Unified Communications Open Interoperability Program for enterprise telephony infrastructure, including finding qualified SIP PSTN gateways and IP PBXs and the process for telephony infrastructure vendors to join and participate in the program, see Microsoft Unified Communications Open Interoperability Program.